Renae Diggles

May 27, 2024

Short Term Restorative Care

Renae Diggles

May 27, 2024

Short term restorative care provides a range of services for up to 8 weeks. The services used are to help reduce or prevent difficulties that older people are having with completing activities of daily living. It is designed to promote wellbeing and independence.

You can access short term restorative care twice over a twelve month period, but it can’t be accessed in conjunction with receiving a home care package, or residential care. Furthermore, it must be accessed within six months of approval. Each time you require the service you must gain approval.

The program is delivered by a team of three health professionals. This includes a doctor, who will do the assessment to determine your care needs. The programme will be guided by the doctor’s assessment. Then, your service provider will coordinate the services provided by the team of three health professionals.

An Overview of Available Services

There are several services that are accessible via short term restorative care. We have listed some of the commonly accessed services here:

– Accommodation in residential care
– Aids and equipment (including mobility aids)
– Continence management
– Home maintenance
– Nursing care
– Nutrition, meal preparation and diet advice (dietetics)
– personal care and assistance
– Allied health services such as physiotherapy and podiatry
– Counselling services
– Support services including cleaning or laundry, medication management, and emotional support
– Transport services

Am I Eligible?

You may be eligible for short-term restorative care services if you are an older person and your status has declined either mentally, physically or both. The programme aims to help with everyday tasks for those who want to remain independent and don’t wish to access long term care at present.

Contact My Aged Care for further details: or phone 1800 200 422 to arrange an assessment to determine your eligibility.

The Assessment Process

Firstly, you’ll need an assessment from the Aged Care Assessment Team (ACAT) to determine your eligibility for short term restorative care. Please call My Aged Care on 1800 200 422for further information and to arrange an assessment. Your letter of approval will come after your assessment, stating the approved services.

Once approved, you’ll enter into a flexible care agreement with a service provider. Under most circumstances, It’s expected that you’ll make a financial contribution to receive the services. You can discuss this further with your service provider before entering into a flexible care agreement.

A care plan is included in your flexible care agreement, as well as any costs you’re asked to contribute. It includes a clearly documented start date and end date for service delivery.

You are able to have a support person with you when you develop a care plan and sign a flexible care agreement. There are advocacy services available if you wish to access them by calling the National Aged Advocacy Line on 1800 700 600.

Towards the end of receiving short term restorative care your service provider will work with you to prepare an exit plan. The plan should include the ongoing support services available to you. The service provider will help you access the ongoing services that you require if necessary.

Search For A Service Provider

Once you have your approval and you are aware that you require short term restorative care, you can search for a provider that best meets your needs and budget. You can search for a service provider at or by calling 1800 200 422.

Sometimes short term restorative care may not be available in your area or there might be a wait list. In some instances when you require services through this program but can’t access them, there is the option to receive services through the Commonwealth Home Support Programme while you are on the waitlist. Please contact My Aged Care to discuss this further by calling 1800 200 422.

More Information About Aged Care in Australia

Looking for further information in regards to accessing aged care services in Australia? Read our article on Understanding Aged Care in Australia.

Disclaimer: This is intended as a guide only. For accurate, indepth, up-to-date information regarding the short term restorative care program, please refer to the Short-Term Restorative Care Programme Manual via the Australian Government Department of Health and Aged Care.

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